Aerotek Customer Service Representatives in Hampton, Virginia

Aerotek is currently hiring for Customer Service Representatives in the Hampton, VA area.

Duties / Responsibilities:

  1. Receives and screens applications, and follows up with customers to gather any missing information. The position also verifies income, calculates income, determines eligibility and processes case referrals.

  2. Displays excellent communication skills, and an understanding of human behavior to establish an atmosphere in which all contacts with the agency are positive.

  3. Interacts with program participants on a regular, daily basis

  4. May educate customers on basic program services and eligibility requirements

  5. Works with customers to meet and achieve program goals and/or maintain program services and eligibility

  6. Other duties as assigned

Qualifications:

  • Associates Degree, HS Diploma, or higher.

  • Candidate should have the ability to email professional correspondence in English

  • This person should be able to type approximately 35-40 WPM and also be comfortable speaking with clients on the telephone in English or Spanish.

  • Experience in all Microsoft Office programs

  • Detail oriented.

  • Ability to prioritize and perform multiple tasks simultaneously while adhering to deadlines.

  • Strong work ethic.

  • Professional demeanor.

  • Monday - Friday.

About the position

Job Type: Full-time

Job Location: Hampton Roads, VA

Required education: Associates or HS Diploma

Required experience: Call Center, Administrative, or Customer Service experience.

Required language: English

For more information please call Tyrell Noel at 757-947-1564 or email . If the line is busy, please leave a message and I will return your call ASAP.

Thank you

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.

Location: Hampton, Virginia

Posting ID: 6569900-1726

Pay Rate: US$12 - US$12.50 per hour

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.