Job Information
Aerotek HVAC Customer Service Rep in Jessup, Maryland
Job Title: Warranty Technician
Job Description
you will be the frontline in resolving customer perceived and reported issues with our equipment in the field. You will serve as the internal advocate to develop and execute corrective action plans, engaging the entire organization to make improvements to the product and processes. Moreover, you will provide superior customer service and will be the voice of the customer, providing valuable data for the feedback process to help us understand and improve customer satisfaction.
Hard Skills
HVAC
Customer Service
SAP
Soft Skills
Problem Solving
Communication
Customer Advocacy
Work Site
This is a fully on-site position in Jessup, Maryland
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.